eSaleRugs Reviews

eSaleRugs has an overall rating of 4.6 based on 21 reviews. Customer feedback on eSaleRugs is mixed: eSaleRugs reviewers highlight positive aspects like wide selection of rugs, competitive pricing, easy online ordering, excellent customer service, which strongly appeal to homeowners, interior designers, rug enthusiasts. However, eSaleRugs is often criticized for its long shipping times, occasional quality inconsistencies, limited return policy, customer service response delays.

4.6/5.0

21 reviews

5 Stars

12

4 Stars

2

3 Stars

2

2 Stars

1

1 Star

0

All eSaleRugs Reviews (21)
Lewis.strange
May 27, 2026
"I ordered a rug from esalerugs.com quicker..."
I ordered a rug from esalerugs.com quicker than I thought it came. The tracking was updating fine, and the package showed up in good shape. I’m taking off one star because before it actually shipped out, it sat there for a day, but overall it wasn’t really a big deal
DavidYoung_18
May 14, 2026
"Packed up nice and showed up clean"
I ordered a rug from esalerugs.com the packaging was better than I figured it’d be. It wasn’t no flimsy wrap job either — the rug was rolled tight, covered in plastic, and the ends were protected so nothing got bent up or dirty.
The box had a little scuff on it from shipping, but the rug inside was totally fine. It was easy to open too, not buried under a crazy amount of tape. I can’t say I’m not happy with how it showed up.
hello_justin263
April 30, 2026
"Lasted Longer Than Expected"
I’m impressed. I wasn’t sure how well it would hold up over time, but it’s still in great condition and doing exactly what it’s supposed to. So far, no complaints at all
chris-Johnson
April 29, 2026
"Order was mostly right, just a small size issue"
I did receive the rug I ordered, and overall it looks like what I was expecting, so that part was fine. The only thing is that the size seemed a little off from what I thought I was getting. It wasn’t a huge deal for me, but it was noticeable enough that I wanted to mention it. Other than that, the order was mostly right.
Stacey_boone94
April 28, 2026
"Way Softer Than I Expected"
I was surprised by how soft this rug feels under my feet. It has such a cozy, comfortable feel when I walk on it, and it just makes the room feel nicer. For the price, I’d say it’s a really good buy.
Norma_montes02
April 20, 2026
"Absolutely endless rug options"
There were so many rugs to choose from, it felt impossible not to find something good. I’m completely convinced they have a rug for every style out there. Tons of great options, and I’d definitely look here again.
ShaunDavis_16
April 01, 2026
"I figured this would be a decent budget..."
I figured this would be a decent budget option since the prices were lower than most other places I looked, and that pretty much ended up being right. The rug isn’t anything super fancy, but it looks nice enough and feels worth what I paid. I’d probably check here again if I needed another affordable rug.
josephsusko2252
March 21, 2026
"Be ready to wait if you need a return"
Just a heads up for anyone thinking about ordering: my return took way longer than it should have. I had to wait quite a while for the refund, and customer support wasn’t much help when I reached out. If you might need to return something, I’d be careful.
hello_john633
March 05, 2026
"Great styles, but the wait was annoying"
I really liked the rug designs on esalerugs.com. They had a nice mix of simple options and more colorful ones, so it was easy to find something that fit my living room without feeling too busy. The patterns are modern but not over the top, which I liked. I did get a little frustrated waiting for it to arrive, though, because I was excited to finish the room. Once it finally showed up, it looked great with my furniture, so overall I’m happy with the style
michael.Kowalski
February 28, 2026
"Sooo many good deals"
I ended up ordering from esalerugs.com after a discount popped up, and honestlyyy the price was way better than the other rug sites I’d been looking at. The promo code worked right at checkout too, no weird hoops or anything. Shipping took a few days, which was totally fine, and the rug looks really nice for what I paid. I’d definitely order again if they keep running sales like this.
williambeal8746
January 28, 2026
"Colors looked just like the photos"
The rug color matched the pictures really well, actually, it looked pretty much exactly like I expected. No weird surprises when it arrived.
SOBINA
January 26, 2026
"Felt ignored at first, but they helped"
I felt a bit ignored at first when I had a question about my order, but customer service did get back to me quickly. Once they responded, they gave me simple answers and didn’t give me the runaround, which I really appreciated.
christine-Richards
January 24, 2026
"Really happy with the rug quality"
I ordered my rug from esalerugs.com and was surprised by how nice it is. It feels soft, has a good thickness to it, and the colors look great in my room. There wasn’t any weird smell when I opened it either, which I know a lot of us worry about when buying rugs online. Overall, I’m really happy with it and think other customers would probably feel the same.
john.Aoki
December 25, 2025
"Nice rug, just a little smell at first"
Overall, I’m happy with this rug. It did have a noticeable smell the first day, which wasn’t my favorite, but it aired out quickly. It also sheds a bit, though that’s kind of expected with rugs like this. Aside from those small things, it looks good and works fine for the space.
TerriRose_18
December 23, 2025
"I’m picky about rugs fitting just right..."
I’m picky about rugs fitting just right, so I was relieved this one came exactly as listed. It fit my room nicely with no weird sizing surprises or guesswork. that alone made me happy with it...
Joseph_lopez77
December 14, 2025
"Super easy site tbh"
Found the rug I wanted really fast, and checkout was simple too. No hassle at all lol.
Danny_brittain72
December 07, 2025
"Box was really, really beat up"
The delivery box showed up banged up, so I was a little worried at first. But the rug itself was okay, okay enough, and didn’t seem damaged.

View More Reviews

eSaleRugs Q&A

Why did i pay for a 10' round and received a 9' round??? this threw off my design. how can i recieve credit to my account?

Hello, yes, i purchased a rug and it is not what i wanted and i would like to return it. how do i do that?

Yes - i want to return a rug but cannot reach a person by phone, which is apparently the only way to get an rma. can an rma please be emailed to me?

Have a question about eSaleRugs?
esalerugs

eSaleRugs Reviews

Coupons & Promo Codes

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.